Digital DISRUPT  Cloud Workspaces Forum

Thursday, June 25, 2020

10am – 5pm EDT

Register Now

Welcome to Digital DISRUPT 2020 Re:Connect

This June 25, IGEL invites you and your colleagues to join us for Digital DISRUPT 2020 Re:Connect.

Brand new thought leadership
Devoted to reconnecting with end user computing professionals like you, Digital DISRUPT brings together over 700 thought-leaders, community experts and the world’s leading vendors and innovators in EUC and cloud workspaces. 

Same warm welcome
As everyone in our industry moves towards experiencing online digital events, you can expect the same warm welcome from everyone here at IGEL as you would at our legendary in-person DISRUPT forums. There will be plenty of opportunities to catch up with friends, colleagues old and new, as well as the entire IGEL team.

Insight, fun and community spirit
Be there to witness ground-breaking Digital DISRUPT keynotes and insightful, in-depth and interactive breakout sessions. And of course all of the familiar fun you’d expect – raffles, trivia, passport games and more. There will be happy hours to join in with, too. Expect plenty of fun and the chance to raise your profile (as well as a glass) while revitalizing everyone’s EUC and cloud workspaces community spirit.

Let’s Re:Connect at Digital DISRUPT 2020.

See you on June 25.

What to Expect

Connect whenever it's convenient


You can attend Digital DISRUPT form your office, on your laptop, or mobile device at any time! 

Attend keynote sessions


Hear an inspiring keynote address from IGEL CEO Jed Ayres as we all navigate through a unique moment in our history and how we work and live during this global pandemic. You will also be able to attend multiple sessions discussing a range of topics from how to optimize security and productivity for the work-from-home workforce, to the latest and upcoming IGEL solutions and products.

Hear from peers and industry experts


Learn from prominent technology partner leaders like Microsoft and Citrix, and key cloud workspace and EUC industry watchers and analysts. You will also hear from partners and customers who have their own unique stories to tell on how they are using IGEL to continue to move forward.

Prepare yourself for new challenges


Gather the resources to help you thrive and shine. Critical materials will include solution briefs, tip sheets, case studies, video interviews, infographics and much more.

Why Attend: 3 Reasons to Join Us

1.  The Big Re:ality Check

Gain realistic insights from your peers and technology vendors on how to keep your users safe, secure and productive, today and tomorrow no matter what.

The rapid changes we’ve all experienced over the past few months present growing challenges over how and where people can work safely, securely and productively. These directly affect your EUC and cloud workspaces strategies, such as maintaining security, control and user satisfaction across a workforce that may look very different than it did just three months ago. 

2.  The Big Re:set

See how you and your EUC peers are resetting the value organizations are placing in your skills, expertise and innovative Cloud Workspace technology.

In the space of just twelve weeks occasional work-from-home and remote work ‘opportunities’ are now everyday essentials for huge numbers of employees. It’s clear those organizations who’ve invested in the inherent agility to ‘work safely and securely from anywhere using any device’ will have the best chance of thriving in the face of constant change.

3.  The Big Re:connect

Gain an up-to-the-minute understanding of the leading technologies and solutions that will redefine how you connect Cloud Workspace solutions across your organizations.

Together as an End User Community we warmly invite you to reconnect with your Cloud Workspace peers at Digital DISRUPT 2020, sharing insights, practices and importantly, your stories on how you’re able to harness positive disruptive thinking to overcome your end user computing challenges.


All Day

10:00am - 11am EDT

Checking in + Expo

Login to the event, check in to the lobby, re:connect with your peers, check upcoming sessions, get your swag details and ways to win more with IGEL and its partners. Join us to kickoff the event.

11am - 11:30am EDT

Welcome and Kickoff:

Doug Keeley
CEO & Chief Story Teller, The Mark of a Leader

Opening Keynote:

Jed Ayres

Kam VedBrat
Group Manager, Microsoft Windows Virtual Desktop

11:30am - 11:45am EDT

Next-Generation End-User Computing Solutions Panel Discussion

Moderator: Doug Keeley


Matthias Haas
Sridhar Mullapudi
SVP Products, Citrix
Kam VedBratGroup Manager, Microsoft Windows Virtual Desktop
Bharath RangarajanVP Product EUC, VMware

11:45am - 12pm EDT

The Impact of COVID-19 and Work-from-Home as a Long-Term Business Strategy Panel Discussion

Moderator: Doug Keeley


Kyle Edgeworth
Deputy Chief Information Officer, City of Corona
Chris McMasters
Chief Information Officer, City of Corona
Dax Ewbank
IT Director, Technology Advancement and Optimization, Integris Health
David FaynorIT Business Manager, Pittsburgh Mercy
Andrew KisakClinical Solutions Architect, Pittsburgh Mercy
Ray Odiase
Director of IT, Florida Blue
David Wilbur
Senior Director, Enterprise Architecture, Infrastructure and Strategy, Florida Blue
12pm - 12:05pm EDT

Break + Expo

Network with peers and partners in the exhibit floor where you can deep dive into end-user computing solutions, products and services while learning how to win with IGEL and its partners.

12:05pm - 12:30pm EDT

Breakout Sessions

Session 101: What's New in Windows Virtual Desktop

Pavithra Thiruvengada

Windows Virtual Desktop - Program Manager, Microsoft

The past couple of months have seen a lot of changes in Windows Virtual Desktop as we iterate on the amazing customer feedback. This session will cover these latest updates including the Azure Resource Manager (ARM) and Azure portal integration. With all the recent news and demos packed into a single session this is a must watch.

Session 102: Turning Your IGEL end-points into remote performance and availability sensors - the easy way...

Blair Parkhill

Director of Product, Login VSI

With so many of us working remotely, it is important for IT to establish remote sensors that can run 24x7x365 to provide feedback and monitor the performance and availability of any remote site or region that hosts your remote workforce. These sensors provide a proactive approach to handling any reduction in performance or lack of availability, before end-users are impacted and productivity is reduced.

Session 103: IGEL Product Update and Preview of What's Next

Christian Werner 
Manager of Product Management, IGEL

Michail Maridakis
Product Manager, IGEL

In this session, Christian Werner and Michail Maridakis of IGEL product management will discuss the latest new features of IGEL's software including IGEL OS, the Universal Management Suite (UMS), and other key software elements including the IGEL Cloud Gateway and the OS Creator of Windows. We'll cover the latest support for Amazon AWS, Citrix, Microsoft WVD, and VMware, along with some of our other key partner technologies. We will also discuss our newest and next planned endpoint hardware offers, new software capabilities planned for later this year, and share our thoughts on some future key product advancements currently under consideration.

Session 104: LG - IGEL Ready End-points

Navid  Fayar 
Cloud Computing Executive, LG

LG’s IGEL-ready Thin Client is a world-class endpoint, operating system and management suite rolled into one. Learn about the role of the combined IGEL and LG solution in the evolving desktop virtualization ecosystem.

12:30pm - 12:55pm EDT

CUGC Women in Tech - Do I Really Need a Mentor? A Panel Discussion


Theresa Miller24 x 7 IT Connection, Founder
Jo HarderCloud Architect & Citrix Technologist

Esther Bartel
Solutions Architect

Esther, Jo and Theresa started the CUGC Women in Tech Mentorship Program 5 years ago to build a platform where women in tech can get useful tips and tricks from both female and male mentors to grow personal and professional skills. With Diversity becoming a major focus for most companies, we are wondering if we already have reached our goal, or if the modern workplace (post COVID-19) still needs focus on women in tech in general.

12:55pm - 1:10pm EDT

Break + Expo

Continue networking and learning by joining your fellow attendees in the expo area by visiting sponsor tabletops.

1:10pm - 1:35pm EDT

Breakout Sessions

Session 201: Shift to the Cloud: How Citrix and IGEL Enable Business Continuity and Distributed Work

Adam Lotz

Principal Product Marketing Manager, Virtual Apps and Desktops, Citrix

The global events of 2020 have accelerated the shift to cloud, with businesses scrambling to unlock IT budget and enable their users to work from anywhere.  In this session, we’ll dive into real data on current trends in virtual computing, where we have seen a dramatic increase in public cloud adoption and application deployment and Citrix cloud customers were uniquely positioned for rapid response to business continuity challenges. Join us for insights on how Citrix and IGEL technologies elevate IT in new models for distributed work.

Session 202: Nerdio Manager for WVD and the Windows Virtual Desktop Opportunity in the Enterprise

Bas van Kaam

EMEA Field CTO, Nerdio

In this session we'll take you through an overview of Nerdio Manager for WVD- the definitive WVD solution for Enterprise IT Pros to deploy, manage, and optimize WVD environments. We'll go hands-on with the product so you can see what hundreds of enterprise companies have been raving about for months.

Session 203: IGEL OS10 to OS11 Migration & Trade-Up Program:
The ins and outs how best to bring your environment to the latest IGEL OS11 versions.

Christian Bermudez
Senior Solutions Architect, IGEL

Jeff Feige
VP Presales Engineering, IGEL

This session will discuss the best practices, the options for installation and upgrade.
You will learn:
- How best to transition to OS11
- The upgrade/installation options available
- IGEL Trade-Up program

Session 204: Hot Ones! with PrinterLogic

Brittany Fay
Sr. Manager Corporate Marketing, PrinterLogic

Garrett Helmer
Senior Vice President, Partnerships and Alliances, PrinterLogic
Eric JohnsonChannel Account Manager

Tune in for an entertaining interview by host Brittany Fay to learn about the hottest trends in serverless printing. 

- Serverless Printing Infrastructure
- IGEL Integrated
- WVD Printing
- Identity Management & Zero Trust
- Off-Network & Home Office Printing

1:35pm - 1:45pm EDT

Break + Expo

Continue networking and learning by joining your fellow attendees in the expo area by visiting sponsor tabletops.

1:45pm - 2:10pm EDT

Breakout Sessions

Sesssion 301: A Customer Deployed 38,000 Desktops in 5 Days with VMware Horizon Cloud on Microsoft Azure! Find Out Why This Platform is so Powerful…

Gabe Knuth
EUC Product Team, VMware

Tom Campbell
Horizon Solutions Engineer, VMware

Would you believe VMware Horizon Cloud helped a customer deploy 6,000 desktops in a week? Sure! But what about 38,000 in just 5 days? VMware Horizon cloud on Microsoft Azure did that, too! In fact, VMware has helped hundreds of thousands of customers maintain productivity during Phase 1 of Work From Home, and we want to share the details with you.

In this session from EUC lifer Gabe Knuth and Horizon expert Tom Campbell, you'll see how VMware Horizon Cloud on Microsoft Azure fits into the VMware Horizon ecosystem, which delivers the same management capabilities and user experience from desktops and apps on-premises or in the cloud. You'll hear how companies save time and money while leveraging their Windows Virtual Desktop benefits. And, you'll learn why organizations all over are switching to VMware.

This will be the best 30 minutes of your day!

Session 302: MSIX App Attach: The Future of App Delivery in Windows Virtual Desktop

Christiaan Brinkoff
Global Black Belt, Microsoft

Containerize and dynamically mount apps to virtual machines in Azure—without having to create a footprint on the OS partition. MSIX app attach represents the final step in the journey to fully dynamic Windows Virtual Desktop workspaces in the cloud, building on earlier innovations around roaming user profiles, and this session gives you the knowledge you need to take that final step. This session includes rich demos and deep-dive info. Come and learn more how you can use this in your environment!

Session 303: Introduction to IGEL Custom Partition

Jason McCallum
Solutions Architect, IGEL

Jeff Feige
VP Presales Engineering, IGEL

Introduction to custom partitions and the need for them in your environment.
You will learn:
- What is a custom partition
- How to use custom partitions
- How to package a custom partition
- Quick demo of creating a custom partition

Session 304: Tehama Presents Phase 3: Smarter Connections

Jaymes Davis

Director of Product Strategy, Tehama

Enterprise Organizations don’t need to buy more laptops and can get more value out of existing endpoints if they can do this all in the cloud with Tehama, IGEL, MFA and zero trust. In this session, we'll take you through the journey of the current Pandemic Enterprise Challenges of Phase 1: To get everyone online Phase 2: To secure and Phase 3: Establish Smarter Connections

2:10pm - 2:20pm EDT

Break + Expo

Continue networking and learning by joining your fellow attendees in the expo area by visiting sponsor tabletops.

2:20pm - 2:45pm EDT

Breakout Sessions

Session 401: Don't Return to "Normal" - Make IT Exceptional

Ben Murphy

Senior Director of Product Management, Lakeside Software

This time, the disruption came to us. As organizations try to maintain business continuity, we have the chance to use this moment to learn and make things better instead of chasing status quo. In this session, Lakeside will share how our customers are using digital experience monitoring to enable work from anywhere, streamline processes, and improve relationships between end users, technology, and IT. Join us for a candid conversation about elevating the role of EUC in your organization.

Session 402: Running the Entire IGEL Stack in AWS, Including Endpoints, to Accelerate Adoption Across the Board

Steve Mueller

CTO, Hypersive

Yes, you can put the ICG and UMS in AWS – we’ll show you how – but did you know that you can and should also put your actual endpoints in AWS as part of your deployment and acceptance testing plans? In this session, we’ll show you how to run cloud-first everything with IGEL, provision the Deployment Appliance and your actual OS endpoints in EC2, and why it’s so critical for eliminating the ultimate EUC killer – end-user acceptance friction – while shaving months from your deployment schedule.

Session 403: Are Desktops Doomed? Not Exactly

Dan O'Farrell

Senior Director Product Marketing, IGEL
Enit Nichani
VP Marketing NA, IGEL

The move toward “work from anywhere” was steadily progressing for workers across organizations of all sizes before the COVID-19 pandemic, but that event certainly proved to be a trigger for many people to start working from home. Virtual desktop infrastructure (VDI) has long been a common means for organizations to allow people to work outside of the typical office setting while enabling IT to retain full management and control of user endpoints. Now, with desktop-as-a-service (DaaS) offerings from the likes of Amazon Workspaces and Windows Virtual Desktop (WVD) from the Microsoft Azure cloud, people have more choices than ever to “take their desktop anywhere”. ESG has some compelling recent research that highlights where and how the traditional desktop is “doomed” to exist in another virtual or cloud-based form. In this session we’ll go over the ESG research and discuss what it means for currently evolving and future desktops..

Session 404: Rapid Enablement of the Post-COVID-19 Workplace Reality 

Mike Walsh

Senior Director, Product Management and Strategy, NetApp

Technology changes fast, and sometimes the world changes even faster.  Recent analyst reports indicate that as a result of the COVID-19 pandemic, the top technology concern of enterprises globally is enabling the ‘elastic workforce’ – which means delivering a secure, structured, personalized work environment for their user to be accessed from anywhere, at any time, without reliance on traditional IT or desktop infrastructure (Mayfield Innovators CXO Network, April 2020).  This comes on top of the existing pressures of a) enabling complicated hybrid and multi-cloud environments, b) the requirement to optimize cloud expenditures to support these initiatives, c) the impact of Microsoft’s WVD technology, and d) a growing realization that in the distributed enterprise VDI workspaces need to be reasonably close to the user in order to deliver the right experience.   This session will deal with how an enterprise-class control plane for the end user experience can address all of these issues, and highlight real-world successes by both SMB and enterprise customers.

2:45pm - 2:55pm EDT

Break + Expo

Continue networking and learning by joining your fellow attendees in the expo area by visiting sponsor tabletops.

2:55pm - 3:20pm EDT

Breakout Sessions

Session 501: Work from Home Anywhere!

Jason E. Smith
VP of Products & Solutions, Liquidware

You may have recently been tasked with rapidly on-boarding users to a work from home (WFH) platform. As a new normal becomes reality, Liquidware will discuss how many organizations have been able to adapt to virtual desktops and how they were able to seamlessly support remote workers at home or anywhere now and well into the future. WFG has been a disrupter but for many, it's a business strategy that is here to stay. Learn how enterprise work from anywhere strategies can keep your organizatin competitive.

Session 502: Conquer IT Blind Spots and Open Your Eyes with ControlUp

Trentent Tye
Senior Citrix Technical Expert, ControlUp

For many admins, monitoring your infrastructure comes with a huge piece missing.
The endpoints your end-users use to connect to your infrastructure can be black boxes whose performance characteristics are hidden from view. This EUC blindness can force you to chase ghosts, hampering your efforts to resolve issues quickly!
ControlUp can help. Giving you complete visibility into your front- and back-end infrastructure, you can monitor, manage, troubleshoot, and remediate your entire environment—including your IGEL endpoints—in real time.
In this session, discover how easy it is to integrate ControlUp and IGEL, so you can start seeing, solving, and saving.

Session 503: Using Storytelling to Power Your Business in Virtual Times

Doug Keeley
CEO & Chief Story Teller, The Mark of a Leader

In this high energy session, Doug Keeley will show you how to use business stories to power sales, leadership and culture in these crazy virtual times. It has been proven that stories are the highest impact, stickiest form of communication. Yet few businesses and business people use stories well. Doug is going to change that and you will get practical “how to” tips in this story packed session. Don’t miss it. 

Session 504: Windows Virtual Desktop: Deployment Automation and Image Management in the Cloud

Jim Moyle
Global Black Belt, Microsoft

If you’ve ever wondered ‘what is the best strategy for managing images in the cloud?’. Then this session is for you. Looking at everything from a checklist to a fully automated end to end pipeline build for your carefully crafted master image. Includes demos! Links to code! and many other tips for the modern day administrator.

3:20pm - 3:30pm EDT

Break + Expo

Continue networking and learning by joining your fellow attendees in the expo area by visiting sponsor tabletops.

3:30pm - 3:45pm EDT

Best Practices for Helping Customers Navigate the “New Normal" Panel Discussion

Moderator: Doug Keeley


Ruben Spruijt
Senior Technologist
Steve GreenbergPresident & Principal Architect

Al SolorzanoVP End User Computing

Brian BarnesChief Technology Officer

3:45pm - 4:00pm EDT

Closing Remarks

Jed AyresCEO, IGEL
Scott Manchester
Partner Group Program Manager, Cloud Managed Desktops, Microsoft

4pm - 5pm EDT

Happy Hour: Trivia + Raffles + Drinks

IGEL presents the The Knowledge Base Online Trivia Game Show 

Carl Gersh aka DJ_Gersh
Sr. Marketing Director, IGEL

Kim Nicola aka KimmyIQ
Sr. Marketing Manager, IGEL

Are you an IT Baller? Can you spell VDI? Do you now how to say "hedgehog" in German? Then put those smarts to use and WIN in the The Knowledge Base: IGEL's Online Trivia Game, hosted by DJ_Gersh and KimmyIQ! Turn your EUC know-haw into big prizes! Join us for a happy hour where the welcome is warm, drinks are cold, and the questions are hot! Everyone's a winner (provided you get a question correct)!

We will also be announcing the first winners (one for North America and one for EMEA) of the Workplace Coolplace Home Office Bundle raffles. Winners do not need to be present to win. If you haven't yet, complete a short survey at with code eDISRUPT for a chance to win.

Featured Speakers

Jed Ayres, CEO, IGEL

Matthias Haas, CTO, IGEL

Scott Manchester, Partner Group Program Manager, Cloud Managed Desktops, Microsoft

Doug Keeley profile pic

Doug Keeley, CEO & Chief Story Teller, The Mark of a Leader

Christiaan Brinkhoff profile pic

Christiaan Brinkhoff, Global Black Belt, Microsoft

Bas van Kaam profile pic

Bas van Kaam, EMEA Field CTO, Nerdio

Ruben SpruijtSr. Technologist, Former CTO at Frame

Steve Greenberg

Steve Greenberg, President & Principal Architect

Al Solorzano profile pic

Bharath Rangarajan, VP Product EUC, VMware

Brian Barnes profile pic

Gabe Knuth, EUC Product Team, VMware

Brian Barnes profile pic

Sridhar Mullapudi, SVP Products, Citrix

Brian Barnes profile pic

Kam VedBrat, Group Manager, Microsoft Windows Virtual Desktop

Al Solorzano profile pic

Al Solorzano, VP End User Computing

Brian Barnes profile pic

Brian Barnes, Chief Technology Officer






Frequently Asked Questions

Absolutely nothing! This Virtual Event is completely FREE for you.
Yes, you will be provided login credentials to test the system and get familiar with the interface.
Your login details will be emailed to you ahead of the event. You can use these details to access the online event.
The on-demand content will be hosted for 30 days following the event.
Send an email to for any technical assistance.
We recommend Chrome and Firefox.
Good internet connectivity will ensure high quality video streaming.
Everyone who registers will be sent a free event beer glass - while supplies last - to the shipping address entered on the registration form.
Go to to download a free trial version of IGEL OS.
Complete a short survey at with code eDISRUPT for a chance to win.